Refund Policy for GoHighLevel Kits

1. Digital Product Refunds

Due to the nature of digital products, all sales are final. Once a digital product has been purchased and delivered, it cannot be returned. This includes, but is not limited to:

• GoHighLevel Snapshots
• Landing Pages and Funnels
• Courses and Training Materials
• Templates and Automation Kits

We cannot issue refunds for digital products once access has been granted or files have been downloaded.

2. Exceptions

We understand that exceptional circumstances may occur. We will review refund requests on a case-by-case basis if one of the following applies:

• Product Not Delivered: If you did not receive your product due to technical issues on our end, please contact us within 7 days of purchase, and we will ensure the issue is resolved.
• Defective or Non-Functional Product: If the product you purchased does not function as described or is missing essential components, contact us within 7 days of purchase. We will work to resolve the issue or provide a replacement if necessary.
• Duplicate Purchases: If you accidentally purchased the same product more than once, please notify us with proof of purchase, and we will issue a refund for the duplicate transaction.

3. Refund Eligibility

To be eligible for a refund review, please meet the following conditions:

• Submit your request within 7 days of purchase.
• Provide proof of purchase and a clear explanation of the issue.
• Allow us the opportunity to troubleshoot or resolve the issue before processing a refund.

4. Non-Refundable Scenarios

Refunds will not be granted in the following cases:

• Change of Mind: We do not issue refunds if you decide you no longer want the product.
• Incompatibility: It is your responsibility to ensure compatibility with your GoHighLevel account or tools before purchasing.
• Partial Use: If you’ve partially used the product or accessed downloadable content, refunds cannot be processed.

5. How to Request a Refund

To request a refund, please email us at [support@gohighlevelshop.com] with:

• Your full name
• Order number
• A description of the issue and reason for the refund request
• Any relevant screenshots or documentation

We will review your request within 3-5 business days and inform you of our decision.

6. Contact Us

If you have any questions about our refund policy, feel free to reach out at [support@gohighlevelshop.com].